Book every no-heat and burst-pipe call, even at 2 a.m.

Your phone is your revenue

• Only 52% of calls to home-services companies reach a person, and 66% of consumers hang up when nobody answers. (Invoca, 2026 Home Services Benchmarks)
• Home-services businesses missed 14% of calls in CallRail's 2025 dataset of 1.1 million leads. (CallRail 2025 data via Local Call)
• In New England, the first cold night of the season and every nor'easter bring a surge of calls your office can't keep up with.

What it handles for you

• Emergency triage: "Is there water on the floor? Is the heat completely out? Anyone elderly or infants in the home?" True emergencies transfer live or page your on-call tech. Everything else gets booked.
• Service-area check: Confirms the caller's town against your service area, so you don't drive an hour for a small call.
• Booking: Offers real windows from your calendar, or creates the job in your field-service software where the integration supports it. We confirm your platform (Jobber, Housecall Pro, ServiceTitan and others) on the audit.
• Price-shopper handling: Gives your diagnostic or trip fee and policies the way you want them stated.
• Maintenance plan mentions: Mentions your tune-up or service plan on routine calls.
• Missed-call text-back: "Sorry we missed you! Reply with your address and what's going on and we'll get you scheduled."
• Review requests: A text after each completed job (Pro plan).

Example call flow

Caller says "No heat, Worcester" → the AI confirms the address is in your area → asks 3 triage questions → if it's an emergency, it transfers to your on-call tech and texts the dispatcher a summary → if not, it offers the next 2 windows, books, and confirms by text.

Pricing

• Pro (recommended): $797/mo, or $664/mo paid yearly. 1,200 AI minutes (about 480 calls), phone + chat + text-back, booking, review requests.
• Starter: $497/mo for owner-operators.
• $1,500 setup, half off with a website. Live in 14 days or setup back, and 5 captured leads in month one or it's refunded.
• If the Front Desk books just 2 extra service calls a month, it usually pays for itself. Plug in your own average ticket in the calculator.

Live in 14 days

• Day 1, Onboarding call: 45 minutes (weekdays 12–1 pm ET or an evening). We learn your services, hours, service area and what counts as an emergency.
• Days 2–7, Build: We write your script, connect your calendar or CRM, and set up call forwarding from your existing number.
• Days 8–12, Test: We run 50+ test calls, including emergencies, price shoppers and people who want a human.
• Days 13–14, Approve and go live: You call it yourself, approve it, and we switch it on. Weekly tuning for the first month.

Where we work

Serving HVAC, plumbing, and electrical contractors across Massachusetts, Rhode Island, Connecticut, New Hampshire, Maine, and Vermont.

Find out how many calls you're missing this winter.

We'll call your shop after hours, test your website form, and send you a personal video with the fixes. Free, and no call needed.

Frequently asked questions

Will it wake my on-call tech for every call?

No. You set the emergency rules, and only those calls transfer.

Can it quote prices?

It can give your diagnostic fee, trip charge, and standard policies. It won't quote repairs.

Does it work with ServiceTitan, Jobber or Housecall Pro?

We confirm your exact setup during the free audit. If a direct integration isn't possible, jobs arrive as a clean text or email for your dispatcher to enter in seconds.

What about the busy season?

That's when it pays off most. Plans are measured in AI minutes, extra minutes are a flat $0.25, and you can set a hard cap so your bill stays predictable.